Frequently Asked Questions (FAQs)
Where do you ship?We ship anywhere in the United States! |
What can you tell me about returns?Want to return your product? Give us a bark (send us an email) within 30 days after delivery. If your order is eligible for a return, we’ll send you an email with next steps! If you have any questions, please contact us at: info@cornchipdogcollective.com |
I just placed an order. What now?!We want your order to get to you stinkin’ quickly! Once you placed your order, you will receive an order confirmation. And then, once we process your order, you’ll get another email with shipping information! |
I just placed an order. Can I cancel?Send us an email! We can’t guarantee an outcome but we’re happy to review and talk any potential options! Email: info@cornchipdogcollective.com |
Do you have a physical location?At this time, we do not have a brick-and-mortar shop. We sell online and pop-ups throughout the Twin Cities area. Follow us on Instagram (@cornchipdogcollective) for updates! |
What do you mean by collective?While we are an e-commerce/pop-up shop, we also are creating a community of dog/cat lovers and dogs/cats! Stay tuned for any potential events! And, please consider following us on Instagram: @cornchipdogcollective |
I like dogs and cats. Do you like dogs and cats?We LOVE dogs and cats! Great question. |
I have another question that is not here.Definitely ask us! Please send us an email: info@cornchipdogcollective.com We aim to answer all inquiries as soon as possible! Please note, it may take approximately 2-3 business days to reply depending on volume, though we hope to respond sooner! Thanks so much! |